Cookies Policy
The cookies and browser-storage keys used by Redbo Ltd. across the website, admin portal, and embeddable widget — and how you can manage them.
1. Introduction
This Cookies Policy explains the cookies and browser-storage keys used by Redbo Ltd. (hereinafter: "the Company," "we," "our") on our website, admin portal, and embeddable widget.
2. What are Cookies?
Cookies are small text files stored on your device when you visit a website. We also use complementary browser-storage mechanisms (such as sessionStorage) to hold short-lived state for the embeddable widget. Together, these allow the Service to remember your authenticated session, your selected language, the last page you visited inside the portal, and the conversation state of the widget.
3. Types of Cookies and Storage We Use
The Service uses only cookies and storage keys that are essential for operation or that provide functional improvements. We do not deploy advertising, marketing, or analytics trackers.
4. Specific Cookies and Storage Keys We Use
| Name | Purpose | Duration | Type |
|---|---|---|---|
| auth_session | Authenticated session for the admin portal | Session (until logout) | Essential |
| preferred_locale | Stores the selected interface language (he / en) | 1 year | Functional |
| last_page | Remembers the last page visited inside the portal for navigation continuity | 30 days | Functional |
| widget:* (sessionStorage) | Holds conversation state for the embeddable widget | Until the browser tab is closed | Essential |
5. No Third-Party Analytics or Marketing Trackers
The Service does not embed third-party analytics, advertising, or marketing trackers. We do not deploy Google Analytics, Google Tag Manager, Meta Pixel, Hotjar, Microsoft Clarity, LinkedIn Insight Tag, or any equivalent tracking technology.
6. How to Manage Cookies
You can control and manage cookies in several ways:
6.1 Browser Settings
Most browsers allow you to control cookies through their settings. You can:
- See which cookies are stored on your device
- Delete existing cookies
- Block cookies from specific sites
- Block third-party cookies
- Delete all cookies when you close your browser
6.2 Browser-Specific Settings
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Settings → Privacy and Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions
7. Consequences of Blocking Cookies
If you choose to block or delete the cookies and storage keys used by the Service, some functionality may not work properly. For example:
- You may be logged out of the admin portal
- Your selected language may not be remembered
- Navigation continuity inside the portal may be lost
- The embeddable widget may lose its in-tab conversation state
8. Updates to the Cookies Policy
We may update this Cookies Policy from time to time to reflect changes in the cookies and storage we use, or for operational, legal, or regulatory reasons. We will publish the updated version on our website with the revised "Last Updated" date.
9. Contact
If you have any questions about our Cookies Policy or our use of cookies, please contact us:
- Through the contact form on our website
- By email or phone (details available on the website)
10. Consent
By continuing to use our website, the admin portal, or the embeddable widget, you consent to our use of the cookies and storage keys described in this policy. If you do not agree, please adjust your browser settings accordingly or stop using the Service.
This Cookies Policy was last updated in May 2026.